Delivery & Returns
How shipping and returns work.
Plain English on costs, timings, and what's returnable. Wallpaper has its own rules — we cover them here.
Mainland UK only. Drop us a line for everything else.
Delivery costs
01
Standard — £3.95
02
Next Day — £5.95
03
Free over £100
Read this before you cut
Returns: the wallpaper-specific bit
Unopened rolls: 30 days from delivery, returnable for a full refund less return postage. Rolls must be in their original wrapper, undamaged.
Return limit: we will not return more than 3 rolls from any order.
Opened or cut rolls: non-returnable. Once a roll is opened or cut, manufacturers won't take it back, and neither can we.
Damaged on arrival: photograph the parcel before opening fully if it looks knocked. Email us within 48 hours and we'll replace and arrange collection of the damaged batch.
Common delivery questions
How long does delivery take?
From next day to 5 working days, depending on your selection at checkout.Do you ship outside the UK?
Not at the moment. We're working on Ireland and EU shipping — sign up to the newsletter to be told when it's live.Can I collect from the shop in Beverley?
Yes. Choose 'Click & Collect' at checkout. We'll email when your order's ready.What courier do you use?
We use a variety of couriers, however mainly DPD or UPS.Can I change my delivery address after ordering?
Email us inside two hours of ordering and we can usually amend. After that, the order's with the courier and we can't intercept.